Get In Touch

We're a real team.
Talk to us directly.

No chatbots, no call centres. When you reach out to Memento Solutions, you speak to someone who actually knows card payments.

However you prefer to get in touch — we're here.

Most people find it quickest to book a free 15-minute call. But if you'd rather drop us a message first, fill in the form and we'll come back to you within one working day.

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Book a Free Call

Pick a slot and we'll call you. Takes 15 minutes. No prep needed.
Book your slot →

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Email Us

Prefer to write? We reply to every email within one working day.

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Send Us Your Bill

Already have your merchant statement handy? Email it across and we'll come back with a free analysis — no call needed first.

⏱️ We respond to all enquiries within one working day. For urgent queries, booking a call is the fastest route.

Send us a message

We'll get back to you within one working day.

Message received!

Thanks for getting in touch. We'll come back to you within one working day. If it's urgent, book a call here.

🔒 We never share your details. No spam, ever.

Common Questions

Things people ask before getting in touch.

Is the analysis really free?

Yes, completely. We go through your full merchant statement, tell you exactly what you're paying and why, and come back with a plain English summary. There's no charge for this, no obligation to switch, and no small print.

How do you make money if it's free?

If you choose to switch providers through us, we receive a small commission from the new provider. This doesn't affect your rate — the deals we find are the same whether you go direct or through us. If we can't find you a better deal, we tell you straight and there's nothing to pay.

What do I need to send you?

Just your most recent merchant statement — the PDF or paper bill your current provider sends you each month. That's all we need to do a full analysis. You don't need to prepare anything before our first call.

How long does the whole process take?

The initial analysis takes 72 hours from when you send us your bill. If you decide to switch, most businesses are fully set up with new terminals within 10–14 days. We handle all of it — you don't need to do anything except confirm you're happy to proceed.

Will switching disrupt my business?

No. We schedule all terminal switches around your quietest periods — whether that's overnight, on a Monday morning, or between shifts. We've never caused a business a single day's disruption. New terminals arrive, old ones go back, and your team is briefed before anything changes.

Are you tied to any particular payment provider?

No. We work with a panel of providers and none of them own us. When we recommend someone, it's because they genuinely offer the best deal for your specific business — not because we're incentivised to send you their way.